Typically, a grooming appointment takes between 1 to 2 hours. It depends on your dog’s breed, size, temperament, and the service requested. If extra time is needed, we will reach out and let you know.

If an early drop off/ Late pick up is needed let us know when scheduling or up to two hours before your scheduled appointment time.

We use kennels for the safety of our groomers and the dogs in our care. We have a variety of different sized kennels and runs to accommodate every size and the anxiety level of each individual pup.

This answer can vary depending on the breed, coat type, and activity level. Most dogs benefit from being groomed every 4-8 weeks. Regular grooming can keep your pups coat/skin healthy and it’s a great way to catch any hidden issues early. Speak with your groomer to see what schedule works best for your dog.

For your dog’s safety and to help us keep a calm environment, we do not allow for parents to stay with their pets. Dogs often feel more excited or anxious when their owners are nearby, which can make grooming more challenging.

We understand that some pups need extra care and our team has a variety of tools and techniques to ensure of their safety and comfort. We also add extra time to the appointment to accommodate the added support.

Yes, our facility is equipped to support dogs of all breeds and sizes.

We use high-quality, pet-safe products designed to nourish the coat and skin while being gentle on sensitive pets. Our goal is to provide the best care for your dog, and we’re happy to discuss any specific products we use upon request.

Yes, we can provide breed-specific cuts, creative styles, and custom trims based on your preferences. You can send reference photos to (210) 347-4550. Just let us know what you’re looking for, and we’ll do our best to bring your vision to life!

We understand that grooming can be stressful for some dogs, and our team is experienced in working with nervous pets. We use gentle handling techniques and take breaks as needed to help your dog feel at ease.

We are by appointment only, but we recommend calling and seeing if there are any same availabilities or cancellations. Give us a call at (210) 347-4550

We’re trained to work with a wide range of temperaments, including more challenging pets. Our groomers use soft cones, soft muzzles, belly bands, and training techniques. If we are unable to finish a groom, we will require vet prescribed medication. We ask that you let us know about any behavioral issues when booking so we can assess the best approach.